Earth Points

Earth Points Fluff Heaven

We truly appreciate the loyalty of our customers and in order to show you just how much we would like to introduce you to Earth Points!

You can earn 1 Earth Point for every € you spend (this excludes VAT, shipping, sale items, gift vouchers and selected products)

How do I get Earth points?

  • Sign in to your account every time you shop. Points will be applied automatically and you can see your balance there. Unfortunately, points cannot be applied retrospectively so please ensure you're logged in.
  • You can also earn 4 points for each product review you write. In order to qualify reviews must be at least 12 words long. They must be genuine and unique to that product, they cannot be copied and pasted into multiple products.
  • Sign up to our mailing list, you can earn 100 points just for joining!

How do I redeem points?

  • Log in to your account and select "My Account" from the top left of the homepage (desktop view) or the three dots top right (mobile view)
  • Select "My Rewards" you should see your points balance and "Redeem". If you follow this you'll see a list of products you can choose from to redeem your points.
  • Pick the product or voucher you want to redeem your points against and add it to your basket, provided you have enough points it will add to your cart.
  • Check out as usual.
  • If you've selected a gift voucher the code (starting GC) will be in your account under "Gift Certificate" just add the code to the Apply Coupon field at checkout.

Terms and Conditions

  • Earth points have no cash value and are a reward scheme, not a refund scheme.
  • If you return an item you have earned Earth points on, those points will be deducted from your balance. Likewise, if you exchange a product any difference in points attracted to the transaction will be deducted from your balance.
  • Points are non-transferable and will only be issued to the purchaser's account.
  • Gift certificates, VAT, shipping, on-sale and promotional items are excluded from accruing points
  • if you exchange points for a voucher that voucher will be valid for 12 months
  • The Earth points program may be replaced, amended or cancelled at any time. Points have no monetary value and there will be no compensation offered should the scheme be cancelled

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