Pachamama has been fairly trading with the people of the Andean Mountains of South America since 1990 and trading handmade wool and cotton products from Nepal since 1996. Their focus on mutual respect at every stage of the supply chain has led them to develop strong and sustainable relationships, working with the same suppliers for over 20 years.
All Pachamama goods have the fair trade label on them, the wool is sourced sustainably and all the workers are paid a fair wage. All products are hand knitted on a small-scale and not mass produced making each item unique and full of soul. All take time, patience and care to make and the result is strikingly beautiful woollen accessories.
Most of the Pachamama range is made with home-based workers who supplement their farming incomes and can knit the items around their family and work commitments. All of them are paid way above the local standards, so you know that when you are buying a unique handmade Pachamama woollen item, you are helping to support some of the poorest communities in the world.
At Baba Me we know how important your post is to you, we want to get it to you as quickly as we can.
All orders received before 12pm that day, we do our very best to get out that day. Our packer and pickers work like mad to meet these targets. If there is a problem, we will let you know as soon as we can. We ship 1st class unless you have requested express delivery. Please bear this in mind. Priority is always given to express and courier deliveries, especially during busy periods.
Our website operates an in stock system, so you should only be able to order the items if they are in stock. It is updated every 2 hours and is usually correct, so you can order safe in the knowledge we have the items in stock.
We don't normally do preorders, but if your place an order which has pre-ordered items in it, we only ship the order once everything is available. If you need the other items in your order, then please place 2 orders.
IrelandFor orders over €50 = FREE SHIPPINGFor orders up to €50 = €4.50 Express delivery €6.95DPD Next working day delivery €10.00
We hope you will be 100% delighted with your purchase. However, if for any reason you are not satisfied you are welcome to return your purchase to us, this is our No Quibble guarantee :
Shipping & Handling - Customers are accountable for return shipping charges. Remember PayPal returns may refund your shipping costs if you have purchased using them, details Paypal Shipping. We suggest a recorded or signed for delivery service so the parcel is insured and can be tracked. Goods are the customer’s responsibility until they arrive at our warehouse.
Faulty items - If you receive an item that is faulty, we will send you a pre-paid label for return. Just use the contact us page to request one, sending images of the fault. Store Return Can I return a telephone or Web order at the Baba Me shop? - Yes, you can return non-faulty goods to our shop. You will need to take your Invoice/Receipt with you as proof of purchase. Depending on staff present, the refund will be processed immediately or tasked to customer services to refund (not all store staff are trained in online refunds).
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